Vision, Principles & Values
Our Vision
We create business relationships with our clients and contribute to the enhancement and effectiveness
of their business operations and success.
We achieve this through:
-
building exceptional client relationships by understanding our clients' business
and needs, and delivering unbiased analytical services and products that meet the unique
requirements of each of our clients
-
attracting, retaining, and developing our valued industry savvy staff within a challenging &
supportive work environment
- relentlessly developing and maintaining a widely respected reputation as a 'best in class' service
provider
- by achieving these goals and objectives, Ziff Energy will continue to grow
and expand, providing value-added services to clients worldwide with a reputation
for excellence.
Our Principles
- we are client focused, committed to understanding and exceeding the needs
of our clients, on a timely basis.
We follow through on every obligation we have committed to, without exception
- we are committed to delivering succinct reports and practical advice in
our debriefings
- we continuously seek written constructive feedback from our long term clients to
ensure that our continuous improvement process incorporates external feedback,
thereby ensuring our clients receive the greatest possible value from
our business relationship
- our leaders are committed to creating a supportive work environment for all staff
and associates, to enable them to be successful
- our leaders continuously develop, coach, train, provide constructive feedback,
and expose our staff to learning and growth opportunities to
enable them to continuously improve their knowledge and skills so they can
deliver even better insight for our clients
- through teamwork,
we are all empowered to identify and remove barriers to effectiveness
and efficiency in every work process so that staff can focus only on those activities,
services, and products that add the highest value to our clients
- we strive to simplify and continuously improve internal and client processes through
the elimination of non-value added work, rework, and duplication
Our Values
- we believe in creating a shared vision that aligns and empowers
our people to achieve excellence
- we conduct ourselves with the highest level of honesty, integrity, and ethics
in every aspect of business
- we guard the confidentiality of our clients requirements and
data shared
- we treat each employee fairly and with dignity and respect
- we believe in open and honest communication with our staff, clients,
and suppliers
- we trust our employees to provide outstanding service to our internal
and external clients, and to always keep the best interests of each client in mind
- we believe in the power of collaboration and sharing of ideas and
experiences to capitalize on opportunities to solve problems
- we encourage and expect our staff to continuously search for and implement
better ways to serve our clients and run our business
- we celebrate our successes, learn from our failures, and constantly
improve from both
- we actively contribute back to the communities in which we work,
especially in education and social services
- we live these values, while respecting a balance between business and personal
needs
Ziff Energy's staff and associates are our most valuable resources
and their contributions are integral to achieving this goal.
We are committed to providing the staff with a work environment which includes:
- technical challenge
- opportunities for personal and professional growth
- encouragement of innovative ideas
- promotion of teamwork
- attention to personal needs and recognition of performance.